Whether you are a landlord or a tenant, the best way to protect your interests and avoid disagreement is to know what you are signing before you complete a tenancy agreement. The left column on this page contains links to a variety of resources that can help you understand your rights and responsibilities under the law.
Nonetheless, tenants and landlords occasionally disagree. At these times, the Residential Tenancy Office can help. Information officers at the four offices can provide clarification of rights and responsibilities, help with communication between landlord and tenant, and offer a variety of dispute resolution services including a quasi-judicial arbitration process.